iMakan Digital Ordering System  |


Singapore's Leading QR ordering & Self Ordering Kiosk Provider
  • Self Ordering Kiosk

    Slide title

    iMakan Self Ordering Kiosk

    Button
  • Slide title

    iMakan Self Ordering Kiosk

    Button
  • Contactless Ordering Solutions

    QR Ordering System

    QR Ordering System

    Learn More
  • iMakan Online Ordering System

    iMakan Hybrid

    Learn More
  • Slide title

    iMakan QR Ordering

    Button

Contactless Ordering

Integrates With POS System

iMakan QR Ordering

Self Ordering Kiosk

Open up more ordering channels to move your queues faster, while decreasing manpower dependency on order taking staff with iMakan Self Order Kiosks!


Learn More
iMakan Online food ordering

iMakan Hybrid

A 2-in-1 countertop solution that combines a POS System & a Self Ordering Kiosk

Learn More
iMakan Self Ordering Kiosk

QR Ordering System

Tackle manpower shortage and handle high order volumes accurately with iMakan QR Mobile Ordering System


Learn More

iMakan Integrations

Create a seamless F&B ordering process & management with iMakan's integration possiblities

POS System

Fully integrated POS with iMakan Self ordering kiosk menus, orders and reports

GrabFood

Integrate GrabFood orders to POS & kitchen printers.



Update iMakan & GrabFood menu through one online portal

Kitchen

Orders from iMakan & Self Ordering Kiosks will be itemised and sent to specific kitchen section printers / displays

Cashless Payment

Provide a seamless payment experience for your customers while safeguarding your revenue



**Low payment fees

self ordering integration

iMakan Cashless Payment Terminal

Links with all iMakan Solutions

No need to apply from multiple payment vendors

Get cashless payments at low rates!

Accepts various payment methods

Grants available

Contact us to check your eligibility


Contact Us

Customer Success Study


By Liang Wei Liaw February 13, 2023
Find out how Lola's Cafe adopted iMakan QR Ordering to simplify order taking and management for staff and customers.
By Liang Wei Liaw February 13, 2023
Find out how iMakan's QR ordering is able to create better customer experiences at Picotin, while tacking manpower shortages.
Anyi Noodles
By Liang Wei Liaw February 13, 2023
Learn how Anyi Noodles, a small family F&B business located in Singapore's CBD, reduce overheads and increase revenue.

Are you a Singapore based F&B business owner looking for F&B digital ordering systems?

Contact Us


Send us a request and we will be in touch!

Our Singapore Solution Consultant will contact you to arrange a free demo for our food ordering solution.

160 Robinson Road, 

SBF Office Building, #26-02

Singapore 068914

(+65) 6271 5788

[email protected]

Contact Us

News & Updates

By Liang+Wei Liaw August 15, 2025
Ask any café owner or restaurant operator in Singapore, and you’ll hear the same challenge—rental prices are sky-high. For small F&B startups, this can make profitability feel like a distant dream. The good news? You can fight back using the right mix of technology and smart operations. Here’s how to keep your costs low, efficiency high, and customers happy—even with expensive rent. 1. Rethink Location and Shift Budget to Marketing A prime location isn’t always the best decision for a new F&B brand. Not just due to the high rentals, but when operating in prime locations you are likely to be competing directly with well established F&B brands. Pick a slightly less central area to save on rent Invest those savings in branding and promotions Use delivery apps as customer acquisition tools—promote aggressively so people discover your food first online, then offline 2. Cut Manpower Dependency with Automation Labour costs are climbing. Self-ordering kiosks and QR code menus help you: Operate with fewer service staff Speed up order processing Improve order accuracy Create a seamless customer experience 3. Control Inventory Like a Pro Throwing away expired food is like throwing away cash. POS-linked inventory systems let you: Track stock in real time Predict demand accurately Avoid over-purchasing and wastage 4. Fill Empty Seats During Off-Peak Hours With yield management strategies, you can keep the business flowing throughout the day. Flash deals via Instagram or TikTok Loyalty perks for off-peak diners Special menus available only between 3–5pm 5. Make Your POS the Heart of Your Operations A fully integrated POS can help you: Manage dine-in, takeaway, and delivery orders in one place Monitor sales trends Sync loyalty programs automatically Make faster business decisions based on live data While rental prices in Singapore won’t drop overnight, the right tech approach lets F&B startups run more efficiently, keep costs under control, and compete with bigger players. If you are looking for F&B solutions such as F&B POS systems, Self ordering kiosks, QR ordering, online ordering and CRM solutions, click here to enquire!
By Liang+Wei Liaw August 6, 2025
Launching a new café or restaurant in Singapore? One of your first major investments will be a Point-of-Sale (POS) system. While it's tempting to go for the cheapest POS package, smart F&B owners know better: not all POS systems are built the same. Why Cheaper Isn’t Always Better Budget POS solutions often cut corners on hardware quality, software flexibility, and customer support. You might get a basic tablet with limited features and little support when things go wrong. These systems may be fine for weekend hobbyists, but if you're planning to scale and operate seriously, you need something more durable and reliable. What to Look For in a Reliable POS Rugged hardware that withstands busy kitchens & long operating hours Responsive local support for peace of mind Features that matter: table management, self-ordering, CRM, inventory Easy integrations with accounting, delivery, and payment platforms The Long-Term Advantage Investing in a reputable POS vendor ensures you won’t need to replace or switch systems as you grow. You also benefit from software updates, technical support, and scalability from day one. Your POS system is the heartbeat of your F&B business. Choose wisely, and it’ll help you run smoother, serve better, and scale faster.  Looking for F&B solutions? Click here to contact us!
By Liang Wei Liaw July 21, 2025
In Singapore’s fast-paced F&B industry, reaching your customers with the right message at the right time can be the difference between a packed house and a slow day. For years, email marketing has been the go-to method for loyalty engagement—but today, WhatsApp is emerging as a powerful contender. So which channel delivers better results for F&B businesses? Let’s break it down. Why More F&B Brands Are Choosing WhatsApp 1. Significantly Higher Open Rates WhatsApp messages boast open rates of over 90%, while email struggles to break 25–30%. This means more eyes on your promotions, event invites, or new product launches. 2. Real-Time Engagement Whether you’re pushing a lunch promo or a last-minute reservation slot, WhatsApp delivers instant visibility. Customers receive and act on messages within minutes, making it perfect for time-sensitive offers. 3. Mobile-First and Personal Almost every Singaporean checks WhatsApp multiple times a day. Messages arrive directly on the home screen—no inbox clutter or spam folders to worry about. The format also feels more personal, increasing engagement. 4. Great for Vouchers & Loyalty Promotions Sending eVouchers, birthday rewards, or exclusive member discounts via WhatsApp makes redemption easy. Customers just click and go—no need to dig through emails or apps. When Email Still Shines 1. Long-Form Content & Storytelling Emails are perfect for more detailed updates like a new seasonal menu, chef’s notes, or an outlet anniversary event. You have more space to build a narrative and showcase visuals. 2. Automation and Segmentation Email tools allow automated drip campaigns, customer lifecycle journeys, and membership renewals—ideal for maintaining long-term engagement. 3. Official Communications Invoices, reservation confirmations, newsletters, and account updates are still best suited for email, where they feel more formal and can be archived. Best Practice: Use Both, Together Forward-thinking F&B brands in Singapore don’t choose one over the other—they use both channels strategically. Use WhatsApp to push flash deals, eVouchers, and member reminders. Use Email to tell your brand story, build loyalty, and deliver richer content. Connect both through a unified CRM-POS platform like MEGAPOS to sync data, automate engagement, and track performance. Final Thoughts If you're only using email to engage your customers, you're leaving money on the table. WhatsApp provides the speed and reach modern diners expect, while email helps nurture deeper, longer-term relationships. The smartest F&B operators are combining both—powered by integrated POS and CRM tools that make outreach effortless and effective.  Interested in trying to engage with your members through WhatsApp messaging campaigns, click here !
See more posts

About Us

WHAT IS IMAKAN?


iMakan comprises of 3 productivity boosting solutions. Self ordering kiosk, QR ordering system & iMakan Hybrid. These solutions are aimed at boosting the productivity and revenue of food and beverage(F&B) businesses through contactless ordering (self ordering/digital ordering).


WHO ARE WE?


We are a food tech company which has amassed about 5,000 F&B clients over the past 17 years. We work with food merchants like you, day in and day out, building our experience in the process, and tapping on these experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.


WHAT DO WE DO?


We tap on our experiences to develop the most user friendly contactless ordering solutions (self ordering systems) for both F&B merchants and their customers.


OUR AIM


We aim to help you increase your operation and ordering efficiency, so you can focus on generating more revenue for your F&B business.