iMakan Digital Ordering System  |


Singapore's Leading QR ordering & Self Ordering Kiosk Provider
  • Self Ordering Kiosk

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    iMakan Self Ordering Kiosk

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  • Slide title

    iMakan Self Ordering Kiosk

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  • Contactless Ordering Solutions

    QR Ordering System

    QR Ordering System

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  • iMakan Online Ordering System

    iMakan Hybrid

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    iMakan QR Ordering

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Contactless Ordering

Integrates With POS System

iMakan QR Ordering

Self Ordering Kiosk

Open up more ordering channels to move your queues faster, while decreasing manpower dependency on order taking staff with iMakan Self Order Kiosks!


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iMakan Online food ordering

iMakan Hybrid

A 2-in-1 countertop solution that combines a POS System & a Self Ordering Kiosk

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iMakan Self Ordering Kiosk

QR Ordering System

Tackle manpower shortage and handle high order volumes accurately with iMakan QR Mobile Ordering System


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iMakan Integrations

Create a seamless F&B ordering process & management with iMakan's integration possiblities

POS System

Fully integrated POS with iMakan Self ordering kiosk menus, orders and reports

GrabFood

Integrate GrabFood orders to POS & kitchen printers.



Update iMakan & GrabFood menu through one online portal

Kitchen

Orders from iMakan & Self Ordering Kiosks will be itemised and sent to specific kitchen section printers / displays

Cashless Payment

Provide a seamless payment experience for your customers while safeguarding your revenue



**Low payment fees

self ordering integration

iMakan Cashless Payment Terminal

Links with all iMakan Solutions

No need to apply from multiple payment vendors

Get cashless payments at low rates!

Accepts various payment methods

Grants available

Contact us to check your eligibility


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Customer Success Study


By Liang Wei Liaw February 13, 2023
Find out how Lola's Cafe adopted iMakan QR Ordering to simplify order taking and management for staff and customers.
By Liang Wei Liaw February 13, 2023
Find out how iMakan's QR ordering is able to create better customer experiences at Picotin, while tacking manpower shortages.
Anyi Noodles
By Liang Wei Liaw February 13, 2023
Learn how Anyi Noodles, a small family F&B business located in Singapore's CBD, reduce overheads and increase revenue.

Are you a Singapore based F&B business owner looking for F&B digital ordering systems?

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Send us a request and we will be in touch!

Our Singapore Solution Consultant will contact you to arrange a free demo for our food ordering solution.

160 Robinson Road, 

SBF Office Building, #26-02

Singapore 068914

(+65) 6271 5788

[email protected]

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News & Updates

By Liang Wei Liaw June 23, 2025
In Singapore's food and beverage industry, running an outlet efficiently means staying ahead with the right tools. A modern F&B POS system offers much more than just payment processing—it helps managers make smart decisions, improve daily operations, and increase customer satisfaction. Here are seven essential POS features every F&B outlet manager should be using: 1. Real-Time Sales Analytics Understanding what's happening in your business at any moment is powerful. Real-time reporting gives outlet managers instant visibility into sales trends, top-performing menu items, and hourly revenue. This lets you quickly adjust staffing, pricing, or promotions—especially during peak hours or slow periods. 2. Stock & Inventory Tracking Manual stocktaking is time-consuming and error-prone. A good restaurant POS automatically updates inventory levels with each order, alerts managers when stock is low, and helps prevent wastage. It ensures the kitchen runs smoothly while improving your food cost control. 3. QR & Digital Ordering With manpower challenges in Singapore, QR ordering reduces the need for floor staff while enhancing order accuracy. A cafe POS system that supports self-ordering and mobile payments also increases table turnover and improves customer experience. 4. Staff Productivity Metrics Tracking staff performance within your POS system allows you to see who's upselling successfully, managing tables efficiently, or lagging behind. Managers can use this data to reward top staff, improve team training, and maintain consistent service standards. 5. CRM & Loyalty Programmes POS-integrated CRM tools make it easy to run customer loyalty programs. Offer points, cashback, or birthday vouchers to build long-term customer relationships. This feature is especially valuable in Singapore's competitive cafe and casual dining scene. 6. Multi-Outlet Control Managing more than one outlet? A centralised POS system for F&B chains lets you monitor each branch’s performance, stock, and staff in real-time from a single dashboard—perfect for owners and regional managers who want visibility without micromanaging. 7. Delivery Platform Sync A great F&B POS system should integrate directly with platforms like GrabFood, Deliveroo, or Foodpanda. Orders flow straight to the kitchen or kitchen display system (KDS), minimising human error and speeding up prep during busy delivery hours. Conclusion A feature-rich POS system empowers outlet managers to run their operations more effectively. If you want to reduce costs, boost efficiency, and keep your staff and customers happy—start with the right POS technology. Need help upgrading your POS or training your team to use it better? Contact us by clicking here today.
By Liang Wei Liaw June 20, 2025
In today’s F&B market, efficiency is everything. Without a smart F&B POS system , you may be missing critical opportunities to improve operations and sales. One feature that leading restaurants and chains rely on is real-time sales reporting. 1. Real-Time Sales = Real-Time Control Know what’s selling best, what needs restocking, and when your busiest hours are—all instantly from your POS system dashboard . No more guesswork, just data-driven control. 2. Manage Chains Easily from One System For multi-outlet operators, real-time sales reporting allows instant tracking across every branch. You can compare outlet performance, adjust stock levels, and deploy manpower where needed—all from a single platform. 3. Improve Operational Speed When you know your top-selling items and peak periods, you can prepare your kitchen, front-of-house, and staff shifts ahead of time—improving service speed and reducing order mistakes. 4. Boost Profit Margins Effortlessly A smart restaurant POS helps you cut unnecessary expenses, reduce over-ordering, and prevent dead stock—all based on real-time sales performance. Why This Matters for Singapore’s F&B Sector In a competitive market like Singapore’s, small improvements in operational efficiency can make a big difference. A well-equipped F&B POS system with live data gives you that edge. Ready to Upgrade? Contact us by clicking here to learn how our all-in-one POS solutions can deliver real-time sales insights for your cafe, kiosk, or restaurant chain.
By Liang Wei Liaw June 17, 2025
Mastering Difficult Customer Situations in Singapore’s F&B Industry No matter how good the food or service, F&B outlets in Singapore will inevitably encounter difficult customers. The key is turning conflict into customer satisfaction through skilled, polite service. Here’s a quick guide to train your outlet staff on handling challenging situations : 1. Listen Without Interrupting Let the customer fully explain their concern. Active listening makes them feel valued and reduces anger. 2. Stay Polite and Apologetic Even if the customer is wrong, respond with kindness: “We’re sorry for the inconvenience, let us fix this.” 3. Offer Fair Compensation Train staff to offer simple compensations—like a free drink or quick dish replacement—without needing manager approval. This keeps service efficient and customers satisfied. 4. Recognize When to Escalate Some cases require supervisor handling. Make sure staff know when to escalate politely. 5. Follow Up After Incident Use customer feedback logs and review responses to close the loop, ensuring issues don’t repeat. Why This Matters for F&B businesses ✔ Reduces bad reviews on Google and online platforms ✔ Improves team confidence ✔ Keeps customer loyalty high even after mistakes If you are interested in self ordering solutions for your F&B businesses such as self ordering kiosks , and QR ordering , click here to contact us and find out more!
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About Us

WHAT IS IMAKAN?


iMakan comprises of 3 productivity boosting solutions. Self ordering kiosk, QR ordering system & iMakan Hybrid. These solutions are aimed at boosting the productivity and revenue of food and beverage(F&B) businesses through contactless ordering (self ordering/digital ordering).


WHO ARE WE?


We are a food tech company which has amassed about 5,000 F&B clients over the past 17 years. We work with food merchants like you, day in and day out, building our experience in the process, and tapping on these experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.


WHAT DO WE DO?


We tap on our experiences to develop the most user friendly contactless ordering solutions (self ordering systems) for both F&B merchants and their customers.


OUR AIM


We aim to help you increase your operation and ordering efficiency, so you can focus on generating more revenue for your F&B business.