Online Ordering System for Takeaway Kiosks

iMakan Online Ordering System for QSR

Storefront, self-pickup, delivery ordering

Get Orders Online/In-Store

Bring Out Your QSR Brand Identity

Sell More With Images

All in one online ordering system

Get more revenue with less costs

01

Online Ordering (Delivery & Self Pickup)

Break into the lucrative market of online food ordering, with the most user friendly and reliable online ordering solution proven by F&B establishments in Singapore. Check out our customer success stories!

02

Contactless In - Store Ordering

Enable your in-store customers to place orders digitally through their smartphones by scanning a QR code.

Lower labour cost by using digital ordering instead of manual, table to table order taking.

03

Delivery & Payment Integration

iMakan Online Ordering System has been integrated delivery partners and online payment solutions for online orders.

04

Systematic Order Management

As customers place orders digitally, orders are sent to an order management device of your choice to easily manage your customer's orders.

Simple & Powerful

Most intuitive and efficient online ordering system

Intuitive interface

An easy to use interface encourages customers to place orders digitally instead of calling for your F&B service crew.

Upsell & cross sell

Configure your own add on suggestions. Customers may just order that dish they never knew they wanted.

Remove ordering bottlenecks

Ordering speed limited to the number of ordering terminals? iMakan digital ordering helps you turn your customer's smartphones into ordering terminals. Removing ordering bottlenecks.

Faster table turnovers

Long queues during peak hours? Meet iMakan queue ordering mode. Allowing your customers to place orders in the queue allows reduces time spend on ordering at the tables. Thus, increasing table turnover rates.

Lower labour costs

Enabling digital ordering means that manual table to table ordering will be a thing of the past. Break free of the cycle of hiring more to handle higher order volumes. Be more profitable.

Order sending configuration

Don't let language barrier be an obstacle. Input your desired language display for international customers.

Grants available

Contact us to check your eligibility

What is iMakan Online Ordering System?

iMakan Online Ordering System is an all in one solution which has dine-in, self pick up and online food delivery ordering capabilities.

iMakan also helps reduce interaction between your staff and dine in customers for safe distancing practices.

iMakan Online Ordering System also helps automate delivery rider assignment and collect e-payments from your customer.

In short, iMakan helps you sell more through multiple channels.

FAQs

Got a question? We’re here to help.

For any additional queries, email us at: [email protected]

Am I eligible for iMakan Online Ordering System?

Any legitimate Singapore F&B outlet with a valid business/NEA license and an existing shop front is eligible for iMakan Online Ordering System.
What is the set up lead time?

Lead time is 3 days after submission of menu and images (if applicable) in the correct format, and iMakan Online Ordering System is ready to use.
How do I manage my orders?

Orders will be sent to your internet-enabled device of your choice, e.g. tablet, laptop, smartphone, through our web-based Kitchen Display System(KDS).

With KDS, you are able to accept, reject, and manage orders systematically.
How to collect payment?

iMakan Online Ordering System provides online payment options.

Hence, you are able to collect payment from your customers, through online payment, before preparing orders.
Does iMakan Online Ordering System have delivery?

Yes, iMakan Online Ordering System does offer islandwide food delivery service.
If we have multiple outlets, can customers select collection location?

Yes, you can provide your customers the options to choose collection locations based on your outlets.

Do ensure that each collection outlet has the valid licenses to run an F&B business.
How to sign up as a F&B merchant for iMakan Online Ordering System

Go through step 1 to 3 as above.

Upon completion for steps 1 to 3, our team will be in touch to finalize some details.
Can I make changes to my own menu?

Yes, iMakan Online Ordering Solution has a cloud based platform for you to manage you online menu.

It is very easy to use, and your changes will be reflected instantly on your online menu.

Use this to your advantage, as you do not have to wait for printing to launch new dishes or promotions.
What are the use cases of iMakan Online Ordering System?

iMakan Online Ordering System can be used for:
1. pre-orders. Customers can order your food from anywhere before they reach your shop.

2. Deliveries. iMakan Online Ordering System offers Islandwide Delivery.

3. Order at shop. Reduce physical contact by asking customers to place orders via their smartphones.
I already have deliveroo and grabfood, can I still use this?

Yes. These two are the big boys with delivery workforce for you. They are also a market place where people have 1000 choices. iMakan Online Ordering System offers you and your customers an additional channel to complete the transaction. This is like your own online store or eCommerce shop. Omnichannel.