QR Mobile Ordering System | iMakan Singapore
Adopting a QR ordering system at your F&B outlet helps you to:
- Automate upselling
- Reduce manpower dependency
- Remove ordering bottleneck
- Quicken table turnover rates
QR Ordering with Membership CRM
Smart & convenient ordering, seamless loyalty: Redefining contactless ordering & customer loyalty
Enhanced customer convenience
Seamless Ordering: Customers can easily scan a QR code to view the menu, place orders, and make payments without waiting for a server. Reduces dependance on order taking staff.
Convenient Member Sign Ups: Members can easily sign up as members to enjoy benefits as they place orders.
Seamless points & voucher collection & redemption: Your members can easily collect and redeem loyalty points and eVouchers as they are ordering through QR ordering.
Personalised customer experience
Tailored Promotions: Use combined data from QR ordering & membership solution to tailor deals and promotions based on customer preferences and past behaviors.
Increased sales & repeat visits
Upselling and Cross-Selling: Suggest add on items or special deals directly through the QR ordering system to boost bill sizes.
Tiered Memberships: Drive repeat visits by offering tiered memberships that reward loyal patrons with exclusive benefits as they advance through the tiers.
Streamlined Operations
Fast table turnovers: Reduce wait times and improve table turnover by streamlining the ordering and payment process.
Error Reduction: Minimize order errors by allowing customers to input their orders directly.
Multi-Outlet Integration: Provide a seamless experience across all locations by integrating CRM and QR ordering systems, ensuring consistent service quality and rewards management.
Unified Loyalty Program: Customers can earn and redeem rewards at any outlet, making the loyalty program more attractive and user-friendly.
Data Collection
Customer Insights: Data from QR ordering & CRM loyalty solution is centralised into an online backend to give you insighful analytics.
Get more referrals (Word of mouth marketing)
Referral Programs: Implement referral perks where members are rewarded when they recommend others to join.
Better customer engagement
Targeted Marketing: Segment customers based on their behavior and preferences to deliver highly targeted and effective marketing campaigns through emails or sms.
Automated Promotions: Automate marketing efforts to send timely promotions such as birthday vouchers, keeping them engaged.
Understand consumer needs & wants
Get member feedback: Allow members to give feedback through the online member portal. This helps you understand your members needs and wants to improve your menu or service.
Lower labour costs
Using iMakan, customers place orders through their smartphones. No manpower is needed for order taking as your ordering process is fully automated through self ordering.
Handle high order volumes
By using the lastest cloud technology, iMakan is able to handle up to orders simultaneously with a 100% order accuracy.
Increase order size
With the convenience of simply adding orders through their mobile phones and add on suggestions, orders size will significantly increase.
Boost customer retention
iMakan QR ordering allows your customers to become members and accumulate points by simply filling in 2 fields confirming their orders: Name and Contact
What can iMakan QR Ordering do?
Reduce Manpower Reliance
Automated ordering process
iMakan QR ordering enables customers to self order through their phones by scanning a QR code to reduce reliance on staff to take orders
Automate payment
iMakan QR ordering links with online payment gateway to enable customers to pay online through card
Easy to use interface
iMakan QR ordering's intuitive interface makes it more convenient for customers to self order than order from staff
Increase Bill Sizes
Smart upselling
iMakan QR ordering increases bill sizes by upselling to customers concurrently while ordering
High Resolution Pictures
With high resolution image of every menu item, customers may order items that may have gone unnoticed on paper menus
Customizable Options
Orders can be easily customised to customers' preferences leading to larger order volumes.
Seamless Integrations
Kitchen
iMakan QR ordering itemizes orders and sends each order item to its respective kitchen printer / display.
F&B POS System
iMakan QR ordering can be linked with your POS system to centralise reporting and order management.
Cashless/Online Payment
Get secure and fast cashless payments through iMakan QR ordering's integration with online payment gateway.
QR Ordering System for any F&B concept
For Dine In Restaurants
Want to reduce dependence on manpower while being able to handle high order volumes with 100% accuracy?
For Quick Service Restaurants
Want to increase order size, encourage pre ordering, and have instantaneous promotion updates for your various campaigns?
For Hotel Food Service
Looking for alternative ways apart from room bookings to generate extra revenue? Digitalize your food service with QR ordering!
Let's transform food ordering together.
Many F&B establishments are making the transition to QR ordering systems. You should too.
Take this opportunity to simplify and streamline your ordering process, order management and lower operation costs!
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