iMakan QR Mobile Ordering System for Cafes & Food Kiosks
QR ordering allows you to eliminate ordering bottleneck by accepting digital orders from customers simultaneously. Get more orders faster while reducing labour cost with iMakan QR ordering.
QR Ordering with Membership CRM For Cafes & Food Kiosks
Enhance customer experience with QR Ordering & Loyalty CRM for your Cafe or Food Kiosks
Enhanced customer convenience
Seamless Ordering: Customers can easily scan a QR code to view the menu, place orders, and make payments without waiting for a waiter. Reduces dependance on order taking staff.
Convenient Member Sign Ups: Members can easily sign up as members to enjoy benefits as they place orders.
Seamless points & voucher collection & redemption: Your members can easily collect and redeem loyalty points and eVouchers as they are ordering through QR ordering.
Personalised customer experience
Tailored Promotions: Use combined data from QR ordering & membership solution to tailor deals and promotions based on customer preferences and past behaviors.
Increased sales & repeat visits
Upselling and Cross-Selling: Suggest add on items or special deals directly through the QR ordering system to boost bill sizes.
Tiered Memberships: Drive repeat visits by offering tiered memberships that reward loyal patrons with exclusive benefits as they advance through the tiers.
Streamlined Operations
Fast table turnovers: Reduce wait times and improve table turnover by streamlining the ordering and payment process.
Error Reduction: Minimize order errors by allowing customers to input their orders directly.
Multi-Outlet Integration: Provide a seamless experience across all locations by integrating CRM and QR ordering systems, ensuring consistent service quality and rewards management.
Unified Loyalty Program: Customers can earn and redeem rewards at any outlet, making the loyalty program more attractive and user-friendly.
Data Collection
Customer Insights: Data from QR ordering & CRM loyalty solution is centralised into an online backend to give you insighful analytics.
Get more referrals (Word of mouth marketing)
Referral Programs: Implement referral perks where members are rewarded when they recommend others to join.
Better customer engagement
Targeted Marketing: Segment customers based on their behavior and preferences to deliver highly targeted and effective marketing campaigns through emails or sms.
Automated Promotions: Automate marketing efforts to send timely promotions such as birthday vouchers, keeping them engaged.
Understand consumer needs & wants
Get member feedback: Allow members to give feedback through the online member portal. This helps you understand your members needs and wants to improve your menu or service.
Cafe & Food Kiosk QR Ordering System
The fastest and most intuitive
Reduce Manpower Reliance
Automated ordering process
iMakan QR ordering enables customers to self order through their phones by scanning a QR code to reduce reliance on staff to take orders
Automate payment
iMakan QR ordering links with online payment gateway to enable customers to pay online through card
Easy to use interface
iMakan QR ordering's intuitive interface makes it more convenient for customers to self order than order from staff
Increase Bill Sizes
Smart upselling
iMakan QR ordering increases bill sizes by upselling to customers concurrently while ordering
High Resolution Pictures
With high resolution image of every menu item, customers may order items that may have gone unnoticed on paper menus
Customizable Options
Orders can be easily customised to customers' preferences leading to larger order volumes.
Seamless Integrations
Kitchen
iMakan QR ordering itemizes orders and sends each order item to its respective kitchen printer / display.
F&B POS System
iMakan QR ordering can be linked with your POS system to centralise reporting and order management.
Cashless/Online Payment
Get secure and fast cashless payments through iMakan QR ordering's integration with online payment gateway.
"25% of consumers spend more on off-premise orders
Research shows that customers pay more when ordering off-premise (ordering ahead or delivery) compared to dining-in."
Contact Us
ABOUT US
We are a food tech company which has amassed about 5,000 F&B clients over the past 15 years. We work with food merchants like you, day in and day out, building our experience in the process, and tapping on these experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.
We tap on our experiences to develop the most user friendly ordering solutions for both F&B merchants and their customers.
We aim to help you increase your operation and ordering efficiency, so you can focus on generating more revenue for your restaurant.
