Lola's Cafe is a popular neighbourhood cafe that has expanded to 2 outlets in Singapore. Serving delicious food and aromatic coffee, Lola's Cafe attracts a diverse crowd of families and young to middle aged patrons all day.
Lola's Cafe adopted iMakan QR ordering to simplify the order taking and management process at their latest 3 storey Holland Village outlet without having to hire more staff.
Once customers scan a QR and self order through their phones, the orders are sent to a kitchen display which helps the kitchen staff easily communicate order preparation status orders to service staffs across the 3 storeys. When orders are prepared, service staffs will collect them from the kitchen to serve.
On top of that, LOLA’s Cafe makes it easy for their customers to signup as a member which allows them to collect & redeem points through iMakan QR Ordering. Thus, boosting overall operation efficiency and customer retention rate to achieve better profits.
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